Reinhardt Transport received and continues to receive a standard of service that can only be described as excellent, from JMR. Thorough knowledge of their products and processes ensures that all clients are handled with the utmost care and orders with great efficiency. We would like to congratulate JMR to this effect. Client service goes a long way, and so will our business relationship.
I would like to take this opportunity to congratulate and compliment your company and staff with the excellent customer service, product knowledge and after hour’s service, which we have experienced at our customer’s (Afrox) depots at Sasolburg and Pretoria. I would like to encourage you and your staff to keep up the high standard of service and maintain the eager attitude to assist where possible, whenever needed, as this is a rare trait to find in our current environment of service levels.
Lucerne Transport had an axle failure on one of our vehicles on 22 November 2013, and the vehicle was taken to JMR’s workshop. All details were given to JMR. From this point the process went smoother than could possibly be imagined. I would like to thank JMR for their excellent service in this matter. The whole process was handled professionally and quickly. Thank you again JMR for the excellent service we received and looking forward to doing more business in the future.